Booking.com will cut and outsource 2,700 call center jobs globally in the next few months, after Booking Holdings laid of ~25% of its workforce in 2020 and 2021 (Dennis Schaal/Skift)

Dennis Schaal / Skift:
Booking.com will cut and outsource 2,700 call center jobs globally in the next few months, after Booking Holdings laid of ~25% of its workforce in 2020 and 2021  —  Skift Take  —  We could hear more about Booking Holdings’ rationale for eliminating a chunk of Booking.com’s customer service workforce …