Invoca, which uses AI to analyze contact center calls, has raised $83M led by Silver Lake Waterman at a $1.1B post-money valuation (Kyle Wiggers/TechCrunch)

Kyle Wiggers / TechCrunch:
Invoca, which uses AI to analyze contact center calls, has raised $83M led by Silver Lake Waterman at a $1.1B post-money valuation  —  Invoca, a platform that uses AI to analyze calls for marketing, sales, and customer agent training purposes, today closed an $83 million funding round that values the company at $1.1 billion post-money.