WhatsApp users in India say the service, which has ~550M users in the country, has become overrun by spam from brands, some using WhatsApp’s business tools (Nilesh Christopher/Rest of World)

Nilesh Christopher / Rest of World:
WhatsApp users in India say the service, which has ~550M users in the country, has become overrun by spam from brands, some using WhatsApp’s business tools  —  Revenue pressures forced WhatsApp to turn to e-commerce, and now the company is contending with a plague of spammers.  —  • BENGALURU, INDIA